How to Cancel or Change an Order
Call our customer support team at (704) 754-4914 or email us at orders@lococompanies.com
Accepted Payment Methods
We accept all major credit cards, including Master Card, Visa, American Express and Discover. We accept Purchase Orders from Businesses, Universities and Schools throughout the United States along with providing credit options for qualified participants.
When Will My Credit Be Charged?
Your credit card will be charged at the time of purchase. Orders may take up to 48 hours to process. In-Stock items will ship within 7 business days. Other items may require additional time to manufacture or obtain from suppliers. Notification of a delay in the availability of a product will be made at the time of purchase.
What About Sales Tax?
Orders placed from within or delivered to the following states (CA, TX, IL, IN, NC, SC, VA, MD, PA, MA) will be charged state sales tax accordingly. Orders placed outside of the states mentioned above will be exempt from sales tax.